How to use My Account

Account Overview

My Account

"My Account" allows you to: 

• edit your details 
• manage your address book 
• modify your password 
• redeem vouchers 
• have an overview of all orders and products 
• view your wish lists and product availability lists

The overview gives you a quick glance of your:

• billing address
• delivery address
• orders
• additional information 
• products 

My Orders

"My Orders" allows you to view all your previous orders. Here you can follow the progress of your orders and view their details.

Modifying Billing / Delivery Addresses

Modifying Delivery Addresses

When creating a customer account, you have the option of adding several delivery addresses, i.e. collection points such as a Packstation, UPS Access Point, etc. and selecting one address from this list as your shipping address.

Please note that the address you select cannot be modified via your account once an order has been packed. If a delivery address needs to be modified once an order is completed, we kindly ask that you contact our Customer Service Team.

The shipping companies we use each offer their own collection points.

It is important to note that the collection point address and your name must be entered separately on our forms. If not, the package cannot be delivered. Adding a note to your order informing us that you would like to collect your package at one of the collection points will not suffice. If a collection point address is not selected as your shipping address, the package will automatically be shipped to your residential address.

Modifying Billing Addresses

Your billing address can be modified under "My Account" before placing an order.

Please note that your billing address cannot be modified under "My Account" once an order has been completed. To change your billing address, please contact our Customer Service Team.

Modifying Passwords or Email Addresses

You have the option of modifying your email address and password under My Account. To modify your email address, simply edit your personal information in your account overview. Your password can be modified by clicking on "My Account" followed by clicking on the "Change Password" link in the menu bar. 

Please send an email to support@nidici.com if you require any further assistance. 

Lost Password

If you encounter further difficulties, please contact us!